India-France Letter of Intent Signed

  • Department of Administrative Reforms and Public Grievances, Ministry of Personnel, Public Grievances and Pensions, Government of India and M/o Public Sector Transformation & the Civil Service of the French Republic.
  • In the field of Public Administration and Administrative Reforms for three years.
  • Signed by Shri V. Srinivas, Secretary on behalf of the Department of Administrative Reforms and Public Grievances and H.E. Mr Thierry Mathou, Ambassador of France to India.
  • In New Delhi 
  • To strengthen the bilateral partnership through a focus on administrative reforms, good governance webinars, research publications, institutional exchanges, capacity-building programs and replication of good governance practices.
  • Indian side presented “Maximum Governance – Minimum Government” through the Good Governance Index, improving the quality of e-services through the National e-Services Delivery Assessment and technology adoption in CPGRAMS (Centralised Public Grievance Redress and Monitoring System) with a focus on timely and quality grievance redressal.
  • French side expressed interest in exchanging information on Effective Public Grievance Redressal, the Secretariat Reforms adopted for the digital transformation of the Central Secretariat and in the dissemination of award-winning Good Governance Practices.
Posted in Current Affairs.